What is Electronic Commerce?
Electronic Commerce, also known as 'E-Commerce' is a type of business model that allows and individual or a firm to conduct business over the internet. It usually consists of the buying and selling of goods or transition of funds or data from one individual or business to another.
The growth of the internet has certainly helped the growth of e-commerce in recent years but also there are many other huge advantages to using e-commerce.
Advantages
It is very convenient. There are no time restrictions with e-commerce, it can take place 24 hours a day, 7 days a week. As many of us are very busy in our day to day lives and may not have time to go shopping or to purchase something such as a travel ticket, e-commerce allows us to buy all of these items at a time that suits our busy schedules, as it is being constantly updated online, users are able to see the latest products and information instantly as well as being able to do this all from the comfort of their own home.
On the business side of things, it allows pretty much anything to be able to conduct any business they made need, anywhere they want to. This makes a lot of work easier for employees who may not be able to attend the work premises and have to work from home or from someone who is constantly travelling, they are able to do their business on boats, planes pretty much anything that moves. Some businesses are even setting up their entire company online as this eliminates the need for premise costs, overhead charges and the cost of employees.
Disadvantages
Although there are a lot of positives of e-commerce there certainly is a few drawbacks.
One of the biggest issues is the lack of customer service, as you are not talking directly to someone, you may need to send them an email or ring them by phone, this can be irritating, especially if you are waiting long for a reply, and although most sites would have a contact page, this is not a uniform practice across the industry.
Inability to touch or see the product can also be a problem with e-commerce. There is nothing like seeing a product with your own eyes, so this can cause consumer dissatisfaction if their product they buy does not look or feel how they expected it to.
Positive or Negative, we cant deny that e-commerce is a big part of the consumer industry and it is growing only more day by day. Thank you for taking the time to read my blog and please leave any questions or comments below. Thank you!!
Good blog Dylan, it's plain to see that E- Commerce will always see massive growth, as were always using it, even if we are unaware of it at the time. Would like to read about more advantages and disadvantages involved, as I find it a very fascinating area to research about myself. Look forward to read you other blogs
ReplyDeleteVery good blog post Dylan. Interesting topic, nice balance between both positive and negative aspects of E-Commerce. Looking forward to hearing more from your blog.
ReplyDeleteVery interesting post. It was very informative and I think that I learned a lot from it. It was very clear and easy to read. I agree with Roisin that there is a nice balance between the positive and negative aspects of e- commerce. Good job!
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